Terms and Conditions For Pods Hub

Last Updated: 08/12/2025

Welcome to TEREA Iluma Abu Dhabi (Now Pods Hub) ! These Terms and Conditions govern your use of our website and the purchase of products from our online store. Please read these terms carefully. By accessing or using our website, you agree to these Terms and Conditions.

1. Eligibility to Use Our Website

  • Our products are intended for adult users only. You must be 18 years or older to access and make purchases on our site.
  • By using our website, you confirm that you meet this age requirement.

2. Product Information

a. We strive to ensure accurate and up-to-date product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them.
b. Product images are for illustrative purposes only, and actual products may differ slightly.

3. Order Placement and Acceptance

a. Placing an order on our website constitutes an offer to purchase.
b. We reserve the right to accept or decline any order for any reason, including but not limited to inaccuracies, stock limitations, or suspected fraudulent activity.
c. Order confirmations are sent via email upon acceptance.

4. Pricing and Payment

a. All prices are displayed in [Currency] and include applicable taxes unless otherwise stated.
b. Secure payment methods are used for all transactions. By providing payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery

a. We aim to process and ship orders promptly. Delivery times may vary depending on your location and the shipping method selected.
b. Customers are responsible for providing accurate shipping details. Any additional costs arising from incorrect information will be borne by the customer.
c. For full details, refer to our Shipping Policy.

6. Returns and Refunds

a. We offer a straightforward returns process for eligible products. Please review our Return Policy for detailed information on returns, refunds, and exchange eligibility.
b. Refunds are processed via the original payment method within the stated timeframe.

7. User Accounts

a. Creating an account on our website allows you to track orders and access exclusive features.
b. You are responsible for maintaining the confidentiality of your account credentials.
c. We reserve the right to terminate accounts or restrict access in cases of misuse or violation of these terms.

8. Intellectual Property

  • TEREA Iluma Abu Dhabi is an independent entity not affiliated with Philip Morris International (PMI), IQOS, Myle, JUUL, or Lambda.
  • This website is not the official site of these brands. For further clarification, please see our Intellectual Property Disclaimer.

9. Privacy and Data Use

  • Your privacy is important to us. Our practices for data collection, use, and protection are outlined in our Privacy Policy.
  • By using our website, you consent to the practices described in our policy.

10. Modifications to Terms

a. We may update these Terms and Conditions periodically to reflect changes in our services, policies, or applicable laws.
b. The latest version will always be available on this page, with the updated effective date.

11. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by the laws of [Jurisdiction].
  • Any disputes arising from or relating to these terms will be resolved in the courts of [Jurisdiction].

12. Liability Limitation

  • TEREA Iluma Abu Dhabi is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us:
📧 [info@podshub.ae]

Thank you for choosing Pods Hub. We value your trust and satisfaction.