Privacy Policy

This Privacy Policy explains how PodsHub (“we”, “us”) handles your information when you visit our website or place an order. By using our site, you agree to this policy.

Information we collect

• You provide: name, phone number, email, delivery address and order details.
• Automatically: IP address, device and browser type, and usage data via cookies.
• Payment: processed securely by our payment providers — we do not store your full card details.

How we use your information

• To process, deliver and support your orders.
• To verify eligibility and age where required by law.
• To respond to enquiries and provide customer service.
• To improve our website, products and service.
• To send updates or offers where you have opted in (you can unsubscribe anytime).

Cookies

We use cookies to keep the site working, remember your cart and understand how the site is used. See our Cookie Policy for details and how to manage them.

Sharing your information

We do not sell your personal data. We share it only with trusted parties who help us operate — for example couriers (to deliver your order) and payment processors — and only as needed. We may also disclose information where required by law.

Data security & retention

We use reasonable technical and organisational measures to protect your data, and keep it only as long as necessary for the purposes above or as required by law.

Your rights

You may request access to, correction of, or deletion of your personal data, and object to certain uses. To exercise these rights, contact us using the details below.

Children

Our products and services are for adults 18+. We do not knowingly collect data from anyone under 18.

Changes

We may update this policy from time to time. The latest version will always appear on this page.